It can be quite fulfilling to work at a restaurant, but waiting is one of the hardest jobs out there when it comes to customer service.
The reason is that you have to deal with a lot of different people.
Sometimes good can be drawn from something, and sometimes human decency prevails.
The chef at a restaurant decided he wasn’t going to have a bad run-in with some rude patrons after a front-of-house employee had a bad run-in with them.
Chef Lee Skeet showed his clients the door if they were in trouble.
Lee Skeet is the founder and chef of Cora restaurant in the United Kingdom.
A group of rich people came to his restaurant and racked up a bill of about 1,300 dollars. Their patronage was the problem, not the bill.
Skeet said they were a rude bunch. He explained that the 22-year-old front-of-house employee named Lilly was talked down to, disrespected, and touched against her will by people in this group.
He explained that he taught the rude clientele a lesson by banning them and giving them money to the front-of-house employee.
Skeet said that the group’s behavior was inappropriate as they talked down to the employee, showed disrespect, and touched her against her will.
He thought of returning a part of the money, but he decided to give all of it to Lili as fair compensation.
He decided that it was best for the clients to stay out of the restaurant and wanted to give them their money back, but instead, he gave her the whole bill.
“I also think you should assess the people you surround yourself with,” concluded Skeet in his letter to the client. The letter found its way onto social media platforms where it was not noticed.
Skeet received a lot of praise for standing up for his coworker and setting a good example for restaurant managers after his message went viral.
In a follow-up post, he said he was proud of his daughter for keeping up a high level of class and integrity.
In a follow-up post, Skeet expressed how proud he is of Lily, for keeping up a high level of class and integrity, and that she is an inspiration to many.
Ince, a London-based law firm, has begun an investigation after the restaurant’s owner complained that the company’s senior staff attended the dinner, so there is a chance of them getting their just deserts. The investigation is still ongoing and there are no further comments from the law firm.
Skeet was supported by online people who shared their thoughts on the matter.
The whole situation has been going crazy online, as Skeet has gotten 131,500 likes with a bit over 14,000 retweets, and has seen nearly a couple thousand likes on social media.
People praised Skeet for being a good boss, agreeing that the way he handled the situation was appropriate for the clientele.
According to some commenters, this isn’t a rare occurrence, as noted by other chefs, waiters, and relatives, who explained that workers are not “playthings”, and that the next time something like this happens, someone intervenes and asks the patrons out.
You can check out the now-viral tweet in context, but before you go, share your thoughts and opinions on the matter, or if you have worked at a restaurant, tell us your bad-client takes in the comment section below!
