A Waffle House customer who ordered crispy hashbrowns reportedly demanded a refund from a cook after observing that they were made with oil, a typical cooking ingredient, particularly at Waffle House. This information was shared by a TikToker.
Waffle House Video By TikToker
Autumn Brooke Cleary (@autumn.brooke1), a creator from Georgia, relayed the story directly from the Waffle House in question. The order was placed on December 28 at an Athens location at roughly two in the morning, which is peak Waffle House hour, according to a receipt shown in the video. With over 750,000 views in its first day of being live on the platform, the video quickly gained popularity among viewers.
The Waffle House waitress can be heard saying in the video, “I just had a lady come in and she was like, ‘Can I get a hashbrown scattered well?'”
According to Clearly who notes that after the client paid for the order, a cook began preparing it. The woman voiced concern that the kitchen was using oil to get her fried potatoes to the right level of crispiness.
“She was like, ‘He put oil on it,’” the TikToker says, imitating the customer’s voice and mannerisms, before flatly stating, “That’s how hashbrowns are cooked.”
Again, the customer expressed concern about oil being used, and despite the waitress insisting, “That’s how they’re made,” she decided she no longer wanted the hashbrowns.
The waitress begins, “Okay, I’ll give you a refund,” and shows her a Waffle House receipt with the word “REFUND” stamped on it. The document also features mirror-image text that appears to be the waitress’s handwriting, beginning with the words, “She was disgusted that hashbrowns are cooked in oil,” at the top.
“I had to refund her for hashbrowns because she was just astonished that they’re cooked in oil,” the waitress concluded. “I am just flabbergasted.”
Reactions On The Waffle House Video
Several readers agreed with Cleary’s addition of the hashtags “#nothealthy” and “#nothinghereishealthy” to the description.
“Ma’am, this is Waffle House,” wrote one person. “Everything from the potatoes to the windows has oil on it.”
Another one said, “Don’t let her know about French fries.”
One more person commented, “Girl, I was trying to explain to my bf the pain of people ordering steamed hash browns extra crispy’ the other day,” highlighting the difference of seeking crispiness without using oil.
Others continued in this manner, emphasising that there isn’t much overlap in the Venn diagram between Waffle House and “healthy options,” while some raised the possibility that Waffle House oil could actually be a problem.
“I once trained a girl on a fryer,” explained a commenter with alleged Waffle House experience, “and when she saw what came out of it while breaking down at the end of the night, she refused to eat our food.”
“Was it their being cooked in oil the problem, or was it *witnessing* is the oil the problem?” inquired one person, suggesting that perhaps the problem was knowledge of the oil.
A user made the remark, “I thought they acquired that magical taste being cooked in the blood of dead fairies,” in response to another suggesting butter as a substitute. I’ve never heard of using oil for anything.
The TikToker also observed, “While I made light of the fact that she did not want oil, it was just something that I’ve never had someone do in almost nine years. It was just surprising. She’s allowed to make any decision that she wants regarding her food. We’re not here to judge her.”